Player Relationship Officer

On behalf of our client, an industry-leading provider of high-quality turnkey solutions gaming platforms we are looking for a Player Relationship Officer who will join their team in Limassol.

Responsibilities:

·       Applying responsible gaming procedures according to regulations.

·       Being vigilant while reviewing player accounts to ensure they are playing responsibly.

·       Applying RG regulations in a timely manner according to internal procedures.

·       Ensuring responsible gaming events are being handled.

·       Expand players' game play activity.

·       Proactively contact potential players.

·       Initiating players’ interaction over chat, e-mail and phone.

Requirements:

·       Any related experience preferred but not mandatory.

·       Gaming or igaming background will be considered as an advantage.

·       Computer literate.

·       Self-motivated.

·       Communication and verbal skills.

·       Native English.

·       Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)

Remuneration & Benefits:

·       Career development

·       21 days Paid Annual Leave

·       Medical Health Insurance

·       Complimentary lunch

·       Team Building Activities

·       Monetary voucher on Birthdays and additional occasions

·       Employee Discounts on a wide range of products and services

·       Referral Bonus

·       Paid Training

·       Unlimited daily snacks and beverages

·       Supportive and positive working environment

If you are interested in the position, send your CV to rafaela@lavoro.com.cy