IT Support & System Administrator

Location: Limassol, Cyprus

Work Type: Hybrid

Application Deadline: Open until filled

D.E. Lavoro Agency is partnering with a rapidly growing international brokerage firm headquartered in Limassol, operating within the global financial services sector. The company focuses on maintaining reliable, secure, and high-performing technology systems that support business operations across multiple teams and regions.

As the organisation continues to expand, they are seeking a proactive and technically skilled IT Support & System Administrator to join their IT team. This role is responsible for supporting internal users, maintaining IT infrastructure, administering systems, and ensuring smooth, secure, and efficient technology operations across the business.

This opportunity is suitable for candidates with proven experience in IT support, system administration, Windows environments, Active Directory, Microsoft 365 or Google Workspace, and enterprise application support.

Responsibilities:

• Maintain and support company IT equipment, including laptops, desktops, peripherals, and network devices.

• Manage IT inventory and ensure accurate tracking of hardware and software assets.

• Configure, deploy, and maintain devices for new and existing employees, supporting smooth onboarding and offboarding processes.

• Administer domain environments, including user accounts, permissions, and group policies.

• Manage corporate email and collaboration platforms such as Microsoft 365 or Google Workspace.

• Perform regular system updates, backups, and maintenance to ensure stability, security, and data integrity.

• Provide administration and technical support for CRM systems and other business-critical applications.

• Collaborate with internal teams to resolve system-related issues and improve application performance.

• Deliver responsive first- and second-line IT support to internal users across hardware, software, and network issues.

• Troubleshoot incidents, identify root causes, and escalate issues where necessary.

• Guide users on IT best practices and cybersecurity awareness.

• Ensure IT operations comply with internal policies and industry regulatory standards.

• Monitor systems for potential security risks and support the implementation of preventative measures.

• Maintain clear and up-to-date IT documentation, including system configurations and user guides.

• Support reporting on IT incidents, asset management, and operational performance.

Requirements:

• Proven experience in IT support, system administration, or a similar technical role.

• Strong knowledge of Windows environments, Active Directory, and Group Policies.

• Experience administering Microsoft 365 or Google Workspace.

• Hands-on experience supporting CRM systems or enterprise applications.

• Strong troubleshooting and analytical skills.

• Good communication and interpersonal abilities.

• Degree in IT, Computer Science, or equivalent practical experience.

• Experience with IT ticketing systems such as Jira or Zendesk will be considered an advantage.

• Familiarity with virtualization technologies such as VMware or Hyper-V will be considered an advantage.

• Basic understanding of cloud platforms such as AWS or Azure will be considered an advantage.

• Awareness of cybersecurity principles and best practices will be considered an advantage.

• Relevant certifications such as CompTIA, Microsoft, Cisco, or similar will be considered an advantage.

Benefits:

• Competitive salary based on experience.

• Performance-based bonus scheme.

• Continuous learning and professional development opportunities.

• Supportive, collaborative, and forward-thinking working environment.

• 22 days annual leave.

• Private medical insurance from day one.

• Gym membership subsidy.

• Complimentary office refreshments including fruits and beverages.

How to Apply:

To apply for the IT Support & System Administrator position, send your CV to marinos@lavoro.com.cy.