Field Engineer and IT Support

kyriakos66
2 days ago
2 min read

On behalf of our client, we are seeking a Field Engineer and IT Support professional to join their team in Larnaca.

The successful candidate will be responsible for providing first-level on-site and remote technical support, ensuring the smooth and reliable operation of IT systems and infrastructure. The role involves troubleshooting, system maintenance, installations, and technical upgrades, contributing directly to the company’s operational efficiency and service quality.

Key Responsibilities

Provide first-level on-site and remote support to end users (desktops, laptops, and peripherals)
Manage, monitor, and maintain customer and internal IT systems and infrastructure
Analyze system logs and use monitoring tools to proactively identify and resolve issues
Support operating system updates, patching, and lifecycle management initiatives
Participate in hardware replacement and upgrade projects
Deploy and install IT systems and infrastructure components
Perform additional technical duties as assigned by management

Requirements

University or college degree in Computer Science, Engineering, or a related field
Minimum of 1 year of professional experience in a similar role
Hands-on experience with Microsoft technologies (on-premises & cloud), including:
- Windows Server (2012 or later)
- Active Directory
- Group Policy
- DHCP
- WSUS
- Microsoft 365
Experience with VMware virtualization technologies (ESXi, vCenter, ideally VDI)
Experience with Veeam backup and monitoring solutions
Strong networking knowledge (TCP/IP, DNS, DHCP, Routing, VLANs) – CCNA-level understanding
Experience with Cisco Unified Communications and VoIP (considered an advantage)
Knowledge of SAN storage technologies and/or security solutions (considered an advantage)
Relevant active certifications will be considered an advantage