• Kyriaki Stephanou

Spanish Speaker Call Monitoring Officer

A forex company based in Limassol is looking for Spanish Speaker Monitoring Officer


Job Description

-Monitoring the Spanish phone calls.

- Collect all reports from the other language Monitoring officers.

-Create a final report (Monthly, Quarterly, and Annually) with respect to the phone calls.

-Monitoring the Company’s and Tied-Agent’s websites.

-Assess and Evaluate the publicly available information with respect to the Company’s reputation as well as drafting reports in regard to that.

- Assess and Evaluate the Monitoring officers’ work. Conducting Investigations regarding client complaints and GDPR requests.

-Assist with any upcoming Regulatory Compliance and AML requirements.

- Any other duties may be requested from the Head of Compliance Function and/or the Company.


Requirements:

-Required Skills & Experience A post-graduate College or University degree in Social sciences, international relations, economics, public administration or related field. 1-year working experience in a similar role will be considered as an advantage.

-Excellent English and Spanish language skills and any other language skills will be considered as an advantage.

-Holder of CySEC Advanced and/or AML certificate or willing to give the exams will be considered as an advantage.

-Computer and Microsoft Office literate.

-Good communication skills.

-Ability to work under pressure conditions.

-Teamwork skills.


Benefits:

-Working hours Monday – Friday 9.00am – 6.00pm

-Remuneration & Terms of employment

-A competitive package of remuneration will be provided.

-21 days holiday per year


If you match the above criteria and you are interested in joining our team, please submit your CV for this kyriaki@lavoro.com.cy


All applications will be treated with strict confidentiality.

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