Spanish Speaker Call Monitoring Officer
A forex company based in Limassol is looking for Spanish Speaker Monitoring Officer
-Monitoring the Spanish phone calls.
- Collect all reports from the other language Monitoring officers.
-Create a final report (Monthly, Quarterly, and Annually) with respect to the phone calls.
-Monitoring the Company’s and Tied-Agent’s websites.
-Assess and Evaluate the publicly available information with respect to the Company’s reputation as well as drafting reports in regard to that.
- Assess and Evaluate the Monitoring officers’ work. Conducting Investigations regarding client complaints and GDPR requests.
-Assist with any upcoming Regulatory Compliance and AML requirements.
- Any other duties may be requested from the Head of Compliance Function and/or the Company.
-Required Skills & Experience A post-graduate College or University degree in Social sciences, international relations, economics, public administration or related field. 1-year working experience in a similar role will be considered as an advantage.
-Excellent English and Spanish language skills and any other language skills will be considered as an advantage.
-Holder of CySEC Advanced and/or AML certificate or willing to give the exams will be considered as an advantage.
-Computer and Microsoft Office literate.
-Good communication skills.
-Ability to work under pressure conditions.
-Working hours Monday – Friday 9.00am – 6.00pm
-Remuneration & Terms of employment
-A competitive package of remuneration will be provided.
-21 days holiday per year
If you match the above criteria and you are interested in joining our team, please submit your CV for this email@example.com
All applications will be treated with strict confidentiality.