Sales Customer Support

On behalf of our client, a well-established and well-known broker, we are looking to hire Sales Customer Support Officer to join a dynamic team in Limassol. The Company offer a fun and friendly working environment where the hard work is rewarded.

Responsibilities:

• Perform informal and formal needs assessments for each customer to recommend appropriate goods and services

• Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease

• Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times

• Participate in training and professional development and put new skills to immediate and meaningful use

• Foster a positive and pleasant working relationship with members of the customer service sales team

• Familiarize yourself with current information about services and products available for customers

• Accurately record customer demographics, sales orders, or other information digitally or in written form

• Communicate with clients in Spanish or other local languages or refer them to a capable member of the team

Qualifications:

• Associate or bachelor's degree or equivalent experience preferred

• 2+ years of customer service or sales experience preferred

• Ability to cooperate with and support other members of customer service team

• Strong verbal communication skills in the English language

• Willingness to interact daily with customers from a wide range of cultures and backgrounds

• Must be comfortable working independently and making minor decisions without direct supervision

• Good sense of organization and keen attention to detail

• Knowledge of customer service best practices and desire to participate in trainings and professional development

• Ability to perform well in a fast-paced working environment

Benefits:

- Annual Leave Entitlement: Twenty-Two (22) days of paid leave per annum

- Group Medical Scheme

- Bonus depends on the experience

If you match the above criteria and you are interested in the position, please send your CV to stavriana@lavoro.com.cy