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  • Stavrianan

Sales Customer Support

On behalf of our client, a well-established and well-known broker, we are looking to hire Sales Customer Support Officer to join a dynamic team in Limassol. The Company offer a fun and friendly working environment where the hard work is rewarded.


Responsibilities:

  • Perform informal and formal needs assessments for each customer to recommend appropriate goods and services

  • Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease

  • Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times

  • Participate in training and professional development and put new skills to immediate and meaningful use

  • Foster a positive and pleasant working relationship with members of the customer service sales team

  • Familiarize yourself with current information about services and products available for customers

  • Accurately record customer demographics, sales orders, or other information digitally or in written form

  • Communicate with clients in Spanish or other local languages or refer them to a capable member of the team


Qualifications:

  • Associate or bachelor's degree or equivalent experience preferred

  • 2+ years of customer service or sales experience preferred

  • Ability to cooperate with and support other members of customer service team

  • Strong verbal communication skills in the English language

  • Willingness to interact daily with customers from a wide range of cultures and backgrounds

  • Must be comfortable working independently and making minor decisions without direct supervision

  • Good sense of organization and keen attention to detail

  • Knowledge of customer service best practices and desire to participate in trainings and professional development

  • Ability to perform well in a fast-paced working environment


Benefits:


- Annual Leave Entitlement: Twenty-Two (22) days of paid leave per annum

- Group Medical Scheme

- Bonus depends on the experience

If you match the above criteria and you are interested in the position, please send your CV to stavriana@lavoro.com.cy


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