IT Specialist Officer

IT Support Specialist Responsibilities

• Consulting with IT managers and other departments as required.

• Providing IT assistance to staff and customers.

• Training end-users on hardware functionality and software programs.

• Resolving logged errors in a timely manner.

• Monitoring hardware, software, and system performance metrics.

• Updating computer software. as well as upgrading hardware and systems.

• Keeping track of technological advancements and trends in IT support.

IT Support Specialist Requirements:

• In-depth knowledge of computer hardware, software, and networks.

• Ability to determine IT needs and train end-users.

• 3-5 years of experience as an IT support specialist.

• Experience in documenting processes and monitoring performance metrics.

• Ability to keep up with technical innovation and trends in IT support.

• Exceptional ability to provide technical support and resolve queries.

• Strong troubleshooting and critical thinking skills

• In-depth knowledge of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365

What we offer:

· Competitive salary

· Working hours from 9 to 6

· Annual leave: 21 working day paid vacation leave plus 3 days fully paid sick leave

· Work in dynamic and fast-paced international company

· Fun and friendly professional environment

· Relocation package

If you are interested in the above position, please send your CV to kyriaki@lavoro.com.cy