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  • Stavrianan

Customer Support Representative

On behalf of our client, an EMI payment solution, we are looking to hire a Customer Support representative for Nicosia offices.


  • Customer Consultation on Company Products

  • Responding to customers inquiries via e-mail, phone and chat

  • Maintaining solid customer relationship by handling their questions and concerns with speed and professionalism

  • Communication with the other departments of the company (Finance, Compliance, technical support) in order to provide guidance to the clients


  • Fluency in English language, both in written and verbal

  • Any previous working experience in customer support or similar position

  • Exceptional communication & soft skills, as well as problem-solving skills

  • Multitasking

  • Basic Computer knowledge

  • Ability to work in rotating shifts and availability to work overtime when/if required

  • Pleasant personality and good team player

  • Experience in Zendesk will be considered as an advantage

  • Knowledge of any additional language like Ukrainian, Polish, Uzbek, Czech., Russian, German or Greek will be considered as an advantage


  • Competitive remuneration package

  • Join a dynamic and innovative team with a friendly working environment

  • Ongoing training and continues professional development

The specific position requires working in shifts, sometimes including weekends.

If you are interested in the above position send your CV to for your application.

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