• Georgiana Yiannou

Client Relationship Manager

Our Client a well-established Investment firm based in Nicosia is seeking to recruit an Account manager who should be responsible for developing strong and long-term relationships with the clients of the company, overseeing a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.


Duties:

- Assist clients with queries regarding trading and the financial instruments available for use by the client

- Be aware of and be able to demonstrate ongoing in-depth knowledge of the financial markets, both technically and fundamentally

- Assist and train new clients on the Company's platforms and trading tools available to them

- Build and maintain client relationships by understanding each client need and trading profile and provide suitable support and guidance where required

- Liaise with other departments to escalate and resolve issues when required

- Contact client to provide general market updates

- Utilize retention strategies to maximize client satisfaction and achieve monthly targets

- Carries out any further duties assigned by the line manager

- Contribute to a positive and dynamic working environment


Requirements:

- University or college degree

- Minimum 1-2 years experience as a retention officer or account manager or clients relationship manager or any other relevant field

- Excellent communication and organizational skills

- Fluency in English both oral and written

- Any other language will be considered as an advantage


Benefits:

- A very attractive remuneration package will be offered to the successful candidate

- Bonuses

- 13 salaries

- Travelling expenses (if the place of residence is out of Nicosia)

- 21 days annual leave


-Office hours are from 09.00 – 18.00


Please submit your CV with a brief cover letter via email to georgiana@lavoro.com.cy

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