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  • Stavrianan

Business Care Executive

On behalf of our client, a payment gateway and PSP provider, we are looking to hire a Business Care Executive to join Paphos team.

To provide effective and efficient customer and tech support where necessary to the company’s global client list


  • Assisting customer inquiries in a timely and polite manner to the highest standard via various business channels: such as email, telegram, live chat etc.

  • Ensure more complex customer issues are followed up and resolved in a timely manner.

  • Work closely with other departments and work closely with them to ensure any complex customer queries are resolved.

  • Maintaining and developing the company’s database of customers by delivering the best customer service.

  • To inform and assist clients in relation to the use of current and future company products.

  • To collect customer feedback and follow ups.

  • Any ad-hoc duties as required by the business.


  • Previous experience within tech support or a help desk environment is a must.

  • Customer orientated person.

  • Excellent communication skills in English including written and verbal.

  • Computer literacy with a good working knowledge of computers in general.

  • Ability to handle customers in a calm and professional manner, even with difficult customers.

  • Ability to multi-task.

  • Ability to work shifts, including weekends and late nights.


  • Additional languages will be considered as an advantage.


  • Competitive salary with great benefits.

  • 21 days annual leave.

  • Recreational and team-building activities including holiday celebrations.

  • Fully stocked kitchen.

  • Fully flexible working hours.

  • Office gym.

  • A growing company with continuous opportunities for development.

If you are interested, you can also send an email to

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