Back Office Administrator

The ideal candidate will join a dynamic and fast paced working environment. The successful candidate will be responsible for the following tasks:

Responsibilities:

· Support the account manager's

· Summarize information from the data base;

· Customer Relationship Management - Co-ordination with clients for orders, payments and issue resolution

· Compile sales reports, manage targets and commissions

· Monitoring team regarding their leads and deposits

· Assist with updating deposits

· Interdepartmental liaison between AM and other departments within the company

· Manage webinar groups and ensure response turnaround time

· System updates – passwords, system errors, client information

· Daily reconciliations of PSP;

· Transactions processing

· Preparing requested reports - reporting to HoBO.

Requirements:

· Previous Working experience as Back Officer within the forex is a must.

· Excellent communications skills both written and verbal in English Language is mandatory.

(additional languages will be considered advantageous).

· Computer literate and experienced in using different kinds of software, platforms and applications.

· Advanced knowledge of MS Office with a strong willingness for learning and development.

· Highly motivated with excellent problem solving and analytical skills.

· Excellent Managerial, Planning and Organizing Skills.

· Excellent Presentation and Communication skills.

· Professional discretion character but also a strong and polite personality.

Benefits:

· Working hours – Monday to Friday , 40 hours per week.

· Salary according to qualifications

· Bonus according to experience

· Annual leave - 21 working days